# Open-Source CRM for Startups

> Abdul Osama (عبدول أسامة) suggests an open-source CRM as an alternative to a per-user subscription for a startup managing its data. He says the project has core features and is built for the AI era, but the transcript does not establish the project's spelling or substantiate some of its figures.

- By Abdul Osama (عبدول أسامة) — AI, marketing and business, in Arabic
- 5 October 2026
- URL: https://abdulosama.com/en/feed/twenty-open-source-crm-for-startups
- Video: https://abdulosama.com/feed/video/169
- Instagram: https://www.instagram.com/reel/DayS_0NsN6a/

## Key takeaways

- An open-source CRM is worth evaluating for an early-stage startup.
- Abdul contrasts it with CRM subscriptions charged per user.
- He says the project has core features and is built for the AI era.
- Confirm the project name and running costs before adopting it.

A startup can consider an open-source CRM instead of immediately paying for a service priced per user. A CRM, or customer relationship management system, helps organize customer information and interactions. Abdul Osama (عبدول أسامة) presents this option for founders who want to avoid substantial subscription costs while developing an idea.

> “If you're building a startup and need somewhere to keep your data, look for the project on GitHub.” — Abdul Osama

## What does he say about it?

Abdul describes an open-source CRM with core features and says it is “built for the AI era.” He directs viewers to GitHub, a platform for hosting and collaborating on software code. The project's name is not clear enough in the transcript to give a reliable spelling here.

## In numbers

- **Without paying a dollar:** Abdul's description of getting started, not a guarantee that hosting or operation costs nothing.
- **3 months:** The age he gives for the project; this needs verification.

## The options in the video

| Option | Point made in the video |
|---|---|
| Open-source CRM | An option to consider when starting a project on a limited budget. |
| Per-user CRM subscription | Costs can rise as users are added. |

## Background

Open-source code does not necessarily mean free hosting, setup, or maintenance. Features and usage terms also vary by project.

## What to do next

Search GitHub for the project, then confirm its name, license, features, and operating requirements before putting customer data in it. The engagement figure mentioned in the speech also needs checking before it can be relied on.

## Questions and answers

### Can a startup use an open-source CRM without a per-user subscription?

That is the alternative Abdul proposes. Hosting or setup may still cost money, depending on the project and how it is run.

### Where can I find the project he mentions?

Abdul directs viewers to GitHub. The spelling of the project's name is uncertain in the transcript.

### Which features does Abdul mention?

He says it has core features without listing them, and describes it as built for the AI era.

## Sources and tools mentioned

- [GitHub](https://github.com)

## Full transcript

تعرف أنك من غير ما تدفع ولا دولار ينفع يبقى عندك CRM محترم لو أنت بتعمل فكرة لسه ستارتاب ومش عايز تشترك في CRM بيوزرز وتتكلف مصاريف كتير؟ في Open Source CRM موجود تحفة اسمه Twinty. زي ما أنتوا شايفين كده فيه كل الفيتشرز الأساسية ومبني لزمن الـ AI. المهم أنه أخد أكتر من 20 ألف فوت على GitHub وبقاله 3 شهور بس ومكسر الدنيا. فلو بتبني بروجكت عالديق ستارتاب ومحتاج مكان تشيل فيه الديتا بتاعتك، فدور على Twinty على GitHub أو رد بأي تعليق وهبعتلك الـ GitHub Link بتاع البروجكت ده تستخدمه في المشروع الجاي بتاعك. أنا عبدالقسامة تابعيني عشان تعرف كل جديد في الذكاء الصناعي والتسويق.

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Transcribed and written up with AI from the video; reviewed on request.