The short answer
Abdul Osama (عبدول أسامة) argues that people may increasingly type or say what they want instead of navigating each app’s interface. An AI agent with the necessary access could gather information and take steps across services for them, while the user can review what it does.
“User interfaces are on their way out.” — Abdul Osama
What would that look like?
Claude is an AI assistant people can ask for help with tasks. An agent goes beyond answering: when given access, it can interact with other services on a user’s behalf. Abdul mentions Adobe, a company known for creative software, and Booking, a travel-booking service, while discussing services that allow Claude to interact with them.
In his example, someone says they want to take a summer trip with friends. Rather than searching and coordinating manually, Abdul imagines an agent using what it knows about the group and, if available, their calendars to suggest a time and a destination. He also mentions ordering something and choosing a film as tasks a person could start with a simple request instead of browsing through options.
| Direct app use | The approach Abdul describes | |---|---| | Search, coordinate and move between interfaces | State the goal; the agent gathers information and takes available steps | | Handle each step yourself | Review the agent’s suggestion or action, depending on your trust in it |
“You could just review it.” — Abdul Osama
What to do next
If you try an agent connected to your services, be clear about the task and pay attention to what information and permissions you give it. Abdul is describing a direction and an illustrative scenario—not establishing that every service can do all of this today.
Claude
